Privacy Policy
Last Updated: 6 August 2026
Privacy Policy
PT Studio Tiga Empat ("Studio34 Print Solution", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, communicate with us through WhatsApp, or purchase our products and services.
By using our website and services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Full name
Phone number
Email address
Billing and shipping address
Company name (if applicable)
Order information
Uploaded design files
Payment information (processed by third-party payment providers)
Device information such as browser type, IP address, and cookies
When you contact us through WhatsApp, we may also collect:
WhatsApp phone number
Chat history
Files, images, and documents you send
Order inquiries and support requests
2. How We Use Your Information
Your information is used to:
Process and fulfill orders
Deliver products and services
Respond to customer inquiries
Provide customer support
Send order updates
Improve our website and services
Prevent fraud and unauthorized activities
Comply with applicable legal obligations
If you contact us via WhatsApp, your messages will only be used for customer service, order processing, technical support, and communication related to your requests.
3. WhatsApp Communication
Our business uses the WhatsApp Business Platform provided by Meta.
By contacting us through WhatsApp, you consent to receiving messages related to:
Order confirmation
Order status updates
Customer support
Product inquiries
Service notifications
We do not sell your WhatsApp number or chat data to third parties.
4. Information Sharing
We do not sell your personal information.
We may share your information only when necessary with trusted third-party service providers, including:
Shipping providers
Payment gateways
Cloud hosting providers
WhatsApp Business Platform (Meta)
Technical service providers assisting our operations
These parties are required to protect your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although no method of transmission over the Internet is completely secure, we strive to use commercially acceptable means to protect your information.
6. Cookies
Our website may use cookies to:
Maintain user sessions
Improve website functionality
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
7. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Fulfill legal obligations
Resolve disputes
Maintain business records
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw consent where applicable
Request information regarding how your data is processed
To exercise these rights, please contact us.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
Please review their privacy policies separately.
10. Children's Privacy
Our services are not directed toward children under the applicable legal age.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately after being published on this page.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
PT Studio Tiga Empat
Studio34 Print Solution
Website: https://studio34.id
Email: studio34kpg@gmail.com
WhatsApp: +62 81138887666
Address: Jl. R.W. Monginsidi Blok B. 34-36
Kec. Oebobo, Kel. Fatululi
Kupang, Nusa Tenggara Timur, Indonesia